FAQ / Terms & conditions

B2B Terms & Conditions

These terms apply to the trading relationship between MOSJ Atelier and its approved retail partners.

1. Pricing & margin

Margin
The standard markup is 2.5. This multiplier applies to all SKUs, unless the brand has issued a separate written agreement.

Recommended retail price (RRP)
Retailers must respect the RRP as set by MOSJ Atelier and published on the brand's own channels. No item may be offered or sold to end consumers at a price lower than the RRP set by the brand.

Sale pricing
Products may only be placed on sale at least one (1) year after the original retail launch. Any deviation from the RRP, including promotional discounts or bundle offers, requires prior written approval from MOSJ Atelier. Unauthorised discounting may lead to suspension of the retail account.

2. Payment terms

Prepayment (standard)
All orders are subject to full prepayment before processing. Following order confirmation, payment must be made within 3 days. If payment is not received within this period despite reminders, the order unfortunately cannot be fulfilled.

Approved accounts (net 30 days)
Selected retail accounts may, by arrangement, be offered net 30-day payment terms, solely at the brand's discretion. This status is reviewed periodically and may be changed or withdrawn.

Currency & payment method
All transactions are invoiced and settled in euros (EUR). Payment must be made via the method confirmed during account setup. Late payments may lead to suspension of order processing.

3. Minimum order value

To preserve the integrity of the brand's curated wholesale model, the following minimum requirements apply:

- Opening order: minimum of €2,500, including a set unit mix as communicated by MOSJ Atelier.
- Reorders: minimum order value of €500 per order.

Orders below the minimum threshold will not be processed unless a written exception has been granted.

4. Shipping costs

Shipping costs are calculated based on the total order value (excl. VAT):

- Up to €5,000 within the Netherlands & Belgium: €25
- €5,000 and above within the Netherlands & Belgium: free

- International shipping (within the EU): €50
- International shipping (outside the EU): by arrangement

5. Lead time & delivery

The lead time from confirmed order to dispatch may be up to 2 weeks. The retailer will be informed as soon as possible of any expected delays beyond this period. Delivery times stated when the order is placed are estimates and not contractual obligations, unless otherwise agreed in writing.

7. Seasonal exchange requests

MOSJ Atelier offers a structured exchange programme twice a year to help retailers manage unsold stock:

- Exchange windows: July and January only.
- An exchange request must be